Shipping
This policy outlines how Noblilux processes and delivers orders to ensure a quick and reliable experience.
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Processing: Orders are processed and shipped within 1-3 business days (Mon-Fri, excluding holidays). You'll receive a confirmation email immediately and a second email with a tracking number once it ships.
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Shipping Cost: Free standard shipping is offered on all orders with no minimum spend.
- Transit time (days) : 3 - 5 business days.
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Delivery Time: Once shipped, delivery within the UK takes 4- 8 business days.
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Tracking: You can track your order using the tracking number provided in your shipping confirmation email.
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Address: Carefully check your delivery address at checkout, as it cannot be changed after dispatch. It's recommended to ship to an address where someone can receive the package.
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Delays: If your order is delayed, first check the tracking information on the courier's website. If the issue persists, contact customer service at supportclient@noblilux.com for assistance.
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Satisfaction Guarantee: Your purchase is backed by a 60-day money-back guarantee from the delivery date if you are not satisfied.
For any questions, contact customer service at supportclient@noblilux.com. They aim to respond within 24 business hours.
WhatsApp Phone support : 44 7411 296241