Payment Policy

At Noblilux, we are committed to providing a seamless and secure shopping experience. We offer a variety of trusted payment methods to ensure convenience and flexibility for our valued customers.

1. Accepted Payment Methods

We gladly accept the following payment options:

  • Credit Cards: Visa, Mastercard, Diners Club, Discover.
  • Debit Cards: Maestro.
  • Digital Wallets: Apple Pay, Google Pay.
  • Buy Now, Pay Later: Klarna.
  • Other: UnionPay.

All payments are processed securely through our encrypted payment gateway.

2. Security

Your security is our top priority. We utilize industry-standard Secure Socket Layer (SSL) encryption technology to protect your personal and payment information during transmission. All transaction data is encrypted and stored in a secure environment compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We never store your full credit card details on our servers.

3. Payment Process

  • Upon checkout, you will be redirected to a secure payment page to enter your details.
  • For credit/debit card payments, authorization is obtained at the time of order placement.
  • For payments processed through Klarna, Apple Pay, or Google Pay, you will be redirected to their secure platforms to complete the transaction.

4. Billing Currency

All transactions are processed in Pounds Sterling (£, GBP). For international cardholders, the final amount charged by your bank may be converted to your local currency, and any applicable exchange rates or fees are determined solely by your financial institution.

5. Payment Confirmation & Order Validation

  • Once your payment is successfully authorized, you will receive an order confirmation email.
  • Occasionally, for your protection, we may need to perform additional verification checks on an order before processing. This may involve contacting you directly via email or phone. This helps us prevent fraud and ensure the security of your transaction.

6. Failed Payments

If your payment fails, please ensure:

  • The billing address entered matches the address on file with your bank or card issuer.
  • Your card has not expired and has sufficient funds.
  • All details (card number, CVV, etc.) were entered correctly.

If problems persist, please contact your bank or try an alternative payment method.

7. Klarna: Buy Now, Pay Later

When you choose Klarna at checkout, you can:

  • Pay later in 30 days.
  • Slice the cost into manageable interest-free instalments.
  • Financing options (subject to status).

Klarna pays us in full upfront, allowing us to dispatch your order immediately. Your agreement is directly with Klarna, and their terms and conditions apply. Please ensure you understand Klarna's terms before selecting this option.

NOBLILUX LTD

Company number 15933516

  • 1st Floor 415 High Street, Suite 1058 Stratford, London, England, E15 4QZ

8. Contact Information

If you have any questions about your payment, our methods, or the security of your data, please do not hesitate to contact our customer service team: